Acip Computers SRL Reviews

I do not recommend even to the greatest enemy. You take the laptop with a problem and bring it back in the same way and it charges you to sting your skin. Serious, outdated by technology and when you go back to them I find all sorts of aberrations to come out. You can put fake windows at home and not give them their money and antivirus that keeps you for a month. Zero stars are not ZERO stars

I recommend. Very friendly and helpful staff ... headed by Mitru

The staff are very good and have a patience that I can say is appreciated.
Prices are diversified, but they are from the lowest to the highest.
The reason they give 4 stars is the waiting time for the repair.

Useful products at affordable prices.
Consultancy on the understanding of any client.

I took a computer that shut down suddenly to "diagnose." They said that the process is 70 lei, that the boys are profi and test each component separately to give a more correct conclusion on the problem. I waited about a week for him to answer and tell me that the problem is with the HDD that gave up and I have to do the data recovery. About a week later, they told me that I couldn't recover anything and they didn't answer on WhatsApp or the phone for another week, until I physically went to the location to see what the situation was. They told me that they would try again with data recovery and after about 4 days I went to pick up my computer. Their conclusion was that the HDD was gone, and by disconnecting it (and using only the SDD) I temporarily solved the problem. I paid 250 lei thanks to the fact that I recovered at least my data (~ 20 GB out of a total of ~ 700) and went home. The problem is that even now it crashes me, with newly made and practically empty Windows, even for the most trivial tasks. When I insert a DVD / install a program / open image folders, it freezes even for good minutes. We are talking about a computer with an i5 processor, which has 16GB of RAM. I reported the problem to them and they don't answer me, neither on WhatsApp nor on the phone. After a month and a whole week without responding to a trivial message, giving me a wrong diagnosis and washing my hands with the problem that they did not solve, it is inconceivable. I don't even know which option it is. Incompetence, or bad will? From other reviews I see that in other cases they were very competent, so it is most likely the second option.

qualified staff and professionalism.
you can find everything you want about IT

The service is fabulous. Delivery needs improvement. In perfect rest.