Abswoude Autopromenade Reviews

Had a great service experience while I waited. Good coffee and friendly staff.

Professionals when it comes to cars. Think along with entrepreneurs and their private customers.

It is a pity that they do not keep their agreements. Returned your own car and have been waiting for our money for 2 weeks. While it is normal in the car industry that payment is made upon delivery. There is no response even on email.

A deep scratch of about 20 cm beautifully concealed. Very satisfied

Poor service, warranty does not follow. As long as it is due to the MOT.

A pity that you cannot respond to a reaction from this company. We are now 1 year further and I still have an irritation with this company. Then just a reply to response from company: we have had several conversations with you but 1 of you laughs at us squarely in our face, what a terrible guy that is! In the end, our legal expenses insurance policy surrendered the case. And yet it still annoys me that there is no justice :(

Judgment only concerns the car wash, which is worthless. A bit of bird poop doesn't even go off.

Reliable car company. I received a nice trade-in price for my old car and the new one was neatly delivered. A few small things I could have repaired at a dealer in my own neighborhood under warranty.

Friendly seller, you will be informed quickly, completely and neatly. Recommended to buy a car.

A garage where you are well served
If you have problems with your car

Good, fast service! There is sufficient communication and room for questions. In addition, also excellent explanation about the car. Efforts are also being made to speed up the process of extradition where possible.

In short, kudos for the handling!

Top service, friendly, efficient and helpful car-dealer. Recommendable!

Good service and a nice toy for the kids while waiting.

A while ago my wife was driving home from work with our car when she suddenly noticed a nice bond with our car. This was at Noordwijk. She knew where Abswoude was located so she thought "let me go over there, maybe they can help me there". They did that: since it was already after closing time (!) She saw the door close. But still they helped my wife super nicely !! And for a small price! Tired again (that was sufficient) and very friendly staff! Abswoude, from me you get big 5 stars !! I will definitely come and see you for a good occasion!

Abswoude autopromenade is an extremely customer-friendly and helpful company. I came there for various reasons and was very correctly answered and helped by all departments. When you purchase a new car, you finally have to get used to business operations and employees. My experiences so far have been positive in any case!

Last month my car offered to Abswoude car damage to have damage repaired. The shade concerned the bumper and the front left wing and has unfortunately not been repaired adequately. The mudguard and part of the bumper have been repainted. The new paint is unfortunately full of orange peel, there is overspray in the engine compartment over a number of components, there are still scratches on the reflector and it does not connect properly to the bumper anymore, the bumper itself is still skewed, and the yellow caps from the license plate mounting have disappeared.
A number of these points were raised when picking up, but this was dismissed with 'we can't do anything about it, it is British handicraft so that has never been perfect'. (About a car mass-produced under Ford)
Unprofessional work and a bad thing to deliver a car to the customer like that, I wouldn't do business here.

At the beginning of December 2019 I went for a delivery van at Abswoude. After a conversation and a tour around the van, we were allowed to make a test drive. During the test drive, I first drove to my mechanic and had the bus checked. There was little to worry about, but the difference was that the condenser of the air conditioning was seriously damaged, two front tires were too slippery and some minor points. I passed this on back to Abswoude. I told them that if this was to be replaced I would buy the van. No problem and they got to work on it. No sooner said than done, or so I thought. I would pick up my new addition on December 11th. Another check to see if the points were treated, everything was indeed treated / replaced except the two front tires. When I reported this, I was told that the profile was enough for the inspection. I did not agree, he had a proposal. I was able to get two new tires for half the price, when I asked why he hadn't done that before or was told there was no answer. Anyway I changed tack and was the proud owner of the van. Driving home I heard a humming noise coming from under the bus, this was over after about 10 minutes. When I made a telephone report of this, I was told that this was a parking heater. I was told a parking heater ensures that your bus heats up quickly and that you no longer have frost on your windows, for example. I say that is easy, how does it work. Well with a remote control, you guessed it, it was not included. On my first day at work I drive on the ring road, humming noise got worse and all of a sudden all the smoke from under the bus, the entire ring road was no longer visible. I made another report, if I just wanted to go to the nearest dealer in IJmuiden. At that time I was a member of a kind of Nissan roadside assistance service, once helped, he also told me about the heater. I was able to continue and drove to Abswoude, then of course there was nothing wrong. After a conversation I let go of the plugs. November 2020 I received a message that my bus had to be inspected. I never go to the dealer, but rather to the small business owner. Now I made an exception and made an appointment with Abswoude. Friday November 20, 2020 y.l. I had an appointment for the inspection. Of course I first had the bus checked by my mechanic. Once I arrived at Abswoude at 08.10, I handed in the keys and waited. Around 09.45 an employee came to the customer for me, he was told that there were problems, he could not drive further because otherwise he would smash his car. Replacing the part cost him 591.00 and it was badly needed. The customer was shocked by the price and asked if it really was. The employee says yes, otherwise the car will really break down. I thought he has been driving all year and is also driving to Abswoude, and now suddenly something serious is going on. (I also thought you would not discuss something like that in front of other customers) 10.10 am the employee came to me, you guessed it, something was not discussed. Your rear wheels are stuck and you cannot continue driving. The entire braking system has to be removed and that takes time. I did not agree, yes, but you have already driven 150000 km huh. (I drive less than 10000 km a year) asked for my key and asked what the price for the inspection was, I did not have to pay. Strange I say, have you even looked at all then. When I arrived at my mechanic only the handbrake cable turned out to be too tight. Soon approved by my mechanic and I can drive for another year. Never ever go to the dealer, they always find something, even if there is nothing.

First experience with this case, and unfortunately a bad impression. Only needed a crankcase plug washer for a Honda s2000. Warehouse worker I was told to have lunch and the department closed. I had to come back later.
In my opinion, for a company of this size, it is a mockery, and other staff present to get out of the chair and make some effort for a customer with a very small purchase. But this small customer might just be right around the corner to order a Civic type R in the near future.

Highly recommendable!

We had a small - but serious - problem with our camping car during our holidays here in the netherlands. After a call they invited us to come immediatly. They fixed and solved the problem within an hour - and all to a very fair price.

Once again: Thank you very much for retrieving our holidays!

Greetings from Switzerland

Call for a repair. Roadside assistance has determined that an ignition coil is broken from my Nissan Qashqai and needs to be replaced. It is very difficult, because if it is something else, they have a coil that they cannot send back. So doubt the judgment of a roadside guard, get embarrassed! Customer gone

Commercial vehicle brought for service. Am called according to agreement for approval for a few minor repairs. Also called on time that the car could be picked up again. The car also through the car wash and free loan car. Excellent service

DO NOT BUY HERE !!! We bought a car here a few years ago. The way of selling was aggressive and unkind. We have let the seller put us in the corner and I still regret that to this day. We have paid a far too high price for a car of which they deliberately concealed a huge damage, we found out today! When the car was picked up, because I resold it, the chassis turned out to be crooked. We found out when today the car was picked up by the buying party and they logically checked the car. Keep your money in your pocket and go to another company where you will be treated kindly and fairly. DO NOT BUY AT THIS COMPANY !!!! I keep it polite, but some nasty words and sentences come to mind that I will keep in front of me. I hope that a lot of people can prevent this nasty experience and money beating.

Little interest from the sellers. Sometimes nice, not now.

Friendly people and technicians who know what they are talking about

Trade-in proposal received new Qashqai N-Connecta at 29435 roadworthy. Website dealer mentions from price 34435 (excluding 5000 discount) as standard equipped with Metallic Paint and Design Pack. Seller does not understand and after consultation with management, price turns out to be 3000 more !!! Can't rely on proposal or website.

Excellent service and a wide choice of different car models, both new and used.

Great garage, very good occaissons, experienced mechanics, great car wash, and wash boxes!

Both in the quotation process and on delivery of the new bus excellent help.
Questions answered neatly, friendly and neat.
Nice thing to do business with.

On Saturdays and Sundays the gas station is the cheapest in the whole region. The car wash is also super you can stay in your car if you buy the ticket and also while washing.

After being hit, Abswoude bait damage repair made my car great. Nicely helped, clear and according to agreement.

Yesterday I had my car serviced at Abswoude. I drive a 2008 Nissan Qashqai and some maintenance was needed. The engineers first looked at the car with me to make a good diagnosis, so I had a good idea of what they were going to do. In the end it was not too bad in terms of maintenance and also costs! Ojaa, and the coffee was also very tasty;)

Not very interested in a customer-oriented approach. Unfortunately!

Today I bought a new Fiat Punto Racing at Abswoude! The friendly staff helped me a lot with this :) I got a lot of benefits and all my last questions were answered well. I would definitely recommend Abswoude to my friends, thanks!

I had a quotation made for a new car that would be valid for 5 working days. The week after I wanted to sign and the car is suddenly + -2000 (!) Euros more expensive. False promises and an underhanded way of doing business! The customer is absolutely not king here!

Received a leaflet about extending the Service Plus Pass. As a result, I called Abswoude. Not heard by telephone (as if I wanted to extend the pass myself and had not read into the conditions: "Mr. wanted to explain to me how it works a third time") and treated badly / as a snot nose (among other things, the hang up was abrupt without greeting). Abswoude has unfortunately made himself known on this point.

Great showroom, great sellers. Aftersales is a bit less. I had to move heaven and earth, including filing a complaint with BOVAG, to have a broken door handle replaced during the warranty period. I would have liked to add some water to the wine, but the local specialist was cheaper than a repair at Abswoude with a 50% discount. This specialist also indicated that he himself would not have delivered the car with sweaty shock absorbers. Even though you pass the MOT inspection with these shock absorbers, it is not pleasant.

A great company, everything goes as the buyer would like to see, we have also been greatly helped by our seller Dave. We heartily recommend this company, good luck!