Marcel Roose Review of Abswoude Autopromenade
At the beginning of December 2019 I went for a del...
At the beginning of December 2019 I went for a delivery van at Abswoude. After a conversation and a tour around the van, we were allowed to make a test drive. During the test drive, I first drove to my mechanic and had the bus checked. There was little to worry about, but the difference was that the condenser of the air conditioning was seriously damaged, two front tires were too slippery and some minor points. I passed this on back to Abswoude. I told them that if this was to be replaced I would buy the van. No problem and they got to work on it. No sooner said than done, or so I thought. I would pick up my new addition on December 11th. Another check to see if the points were treated, everything was indeed treated / replaced except the two front tires. When I reported this, I was told that the profile was enough for the inspection. I did not agree, he had a proposal. I was able to get two new tires for half the price, when I asked why he hadn't done that before or was told there was no answer. Anyway I changed tack and was the proud owner of the van. Driving home I heard a humming noise coming from under the bus, this was over after about 10 minutes. When I made a telephone report of this, I was told that this was a parking heater. I was told a parking heater ensures that your bus heats up quickly and that you no longer have frost on your windows, for example. I say that is easy, how does it work. Well with a remote control, you guessed it, it was not included. On my first day at work I drive on the ring road, humming noise got worse and all of a sudden all the smoke from under the bus, the entire ring road was no longer visible. I made another report, if I just wanted to go to the nearest dealer in IJmuiden. At that time I was a member of a kind of Nissan roadside assistance service, once helped, he also told me about the heater. I was able to continue and drove to Abswoude, then of course there was nothing wrong. After a conversation I let go of the plugs. November 2020 I received a message that my bus had to be inspected. I never go to the dealer, but rather to the small business owner. Now I made an exception and made an appointment with Abswoude. Friday November 20, 2020 y.l. I had an appointment for the inspection. Of course I first had the bus checked by my mechanic. Once I arrived at Abswoude at 08.10, I handed in the keys and waited. Around 09.45 an employee came to the customer for me, he was told that there were problems, he could not drive further because otherwise he would smash his car. Replacing the part cost him 591.00 and it was badly needed. The customer was shocked by the price and asked if it really was. The employee says yes, otherwise the car will really break down. I thought he has been driving all year and is also driving to Abswoude, and now suddenly something serious is going on. (I also thought you would not discuss something like that in front of other customers) 10.10 am the employee came to me, you guessed it, something was not discussed. Your rear wheels are stuck and you cannot continue driving. The entire braking system has to be removed and that takes time. I did not agree, yes, but you have already driven 150000 km huh. (I drive less than 10000 km a year) asked for my key and asked what the price for the inspection was, I did not have to pay. Strange I say, have you even looked at all then. When I arrived at my mechanic only the handbrake cable turned out to be too tight. Soon approved by my mechanic and I can drive for another year. Never ever go to the dealer, they always find something, even if there is nothing.

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