The problem I had was solved in less than 24 hs. It had to do with DNS and Cloudflare. I'm very satisfied for the support I received and very thankfull as well. I couldn't access to the wordpress dashboard after installing it and now I'm happy since the issue was solved successfully. Here are your five stars Mariia.
Great customer service, going to move more applications to them.
Excellent service, fast and care about the customer.
Thank goodness I found a2 hosting. Their technical support is head and shoulders above other companies. Working with Scott was a breath of fresh air compared to my previous experiences.
5 Stars.
Everyone has been very helpful.
Thank You.
I have been with A2HOSTING for 3months and am very, very satisfied with
them. A2HOSTING has LIVE CHAT which is great help. They have helped me with any questions I had when having any trouble with technical and advise with my websites being hosted. I am so glad I chose A2HOSTING! They have been great!!
Working with the team at A2 hosting is pain free, they offer great support and quick response times.
Had your first agent/specialist noticed what Dandy G noticed - a spelling difference - this issue would have been resolved faster. The first guy just fobbed off the issue a delay in propagation! Would have given a 5 Star but for this.
These guys are a joke. They keep on apologizing, but that helps very little when my client's website has been down for two weeks. Their support people that answer the phone know absolutely nothing, or have been told to tell callers nothing. Their servers were infected by ransonware and apparently they have NO backup.
Very bad support. I purchased a package with dedicated IP but he get me share. No prevention, no excuses. 7 tickets without solution, 3 chats - the same. I don't sleep all night, and ... problem persist. I am very very pleased.
I have been using A2 as my web hosting provider for 5+ years now and have been extremely happy with their service and services. Their sales and tech staff are both knowledgeable and helpful very near-immediate response time to initial request.
You never know who you are going to get when you call A2 support boy did I luck out this time just when I needed it the most, Mr. Scott Andrews was the best.
He will probably get fired for spending the time to help someone, instead of rushing them off the telephone or making the caller feel like they are stupid; which has happen to me when calling A2.
Excellent listening skills & very good responses to my questions. It's good to be well served.
Our experience has been extremely positive so far. We are particularly impressed bye bye the speed and effectiveness of the Guru support team.
Quick response with the proper information to resolve the issue. Thanks!
This hosting company is truly helping me with my business website. They are very available and easy to work with. I highly recommend A2 Hosting Services!
I been using Cheap ones till now. But Now I can see the difference. A2hosting is Very nice platform. Nice Support Team.
One of the best customer service we have seen especially from a hosting company. Emailed responses were as fast as chatting with an online agent. Cleared all our doubts with ease. Excellent!!
Love working with A2! They are one of my favorite hosts!
A couple of years ago I took over the control of our tennis club website, with zero experience. Moving the hosting to A2Hosting went flawlessly, with the help of the support team. Recently the name servers changed and I was at a loss again, but the support helped me through successfully.
I have little technical expertise. A2 Hosting responds quickly, patiently and has always solved my problems.
Fantastic service been with them for 3 years now great support even when it's my fault they have always helped resolve the issue and everything I have tried works great on their servers recommend to anyone
Seriously excellent, no-hassle help. Those guys actually know what they are doing. After years of dealing with other hosting providers with under-trained staff, this is a breath of fresh air. Keep up the good work!
A2 customer service knocks it out of the park super-quickly every time!
I had to re-purchase a domain for a customer that had expired and purchased it from A2 Hosting using their nameservers, but it did not work so I opened a ticket and in less than 24 hours they did what was needed and it's back online. Thank you for the great support!
The migration team was very helpful and professional.
A2HOSTING rocks. We migrated over about one year ago and the uptime has been flawless. I run a marketing blog/site and have over 300 members accessing our content on a daily basis which requires a lot of resources. We haven't had any issues since our migration, which is fantastic. The support staff is always very helpful and their technical team is too. Highly recommend it for WordPress users.
A2 Hosting Rocks. I have been using them for years. The very few times I have needed support they were fast, easy and helpful. You can probably find the services they offer at a bit less money, but having someone reliable, who you can get hold of via the web, email or a phone call is really worth a few bucks a year.
I'm always impressed with the customer support at A2. In this case, we had some issues with email routing and their service staff got the issue fixed within an hour. Super quick, personal and effective! Thanks.
Support is always fantastic. I re-opened a closed ticket and it was responded to extremely quickly. I was unsure if it would be so I also opened a new ticket. Confusing, right? Not to the support team. They responded with acknowledgement of new ticket and that all was taken care of. If I could give them more than 5 stars I would, EVERY TIME!
- Helpful
- Faster
- LEGEND!
Service is very good. No issues. Customer service is very fast to answer questions and fix problems.
Very, fast, friendly, patient support staff. Julian did a great job solving my login problem.
I had a long discussion with A2 support before signing up for my account. I was very impressed with the knowledge and patience of the technician who assisted me. I was so impressed that I signed up for a VPS account immediately. I give A2 the highest ratings possible for technical and sales support and highly recommend them to anyone seeking hosting services.
So many delusional people here, this company sucks and blows at the same itme.
Thank you, very efficient team. A2 hosting offers great services and customer service. They are polite, fast to answer your enquiries and very helpful, I highly recommend this host
I noticed that my website was slow and I reached out to A2 to see what we could do to improve things. The tech lead, Jake William, went above and beyond to investigate the cause of issues and make adjustments to ensure that my website is now upgraded and loading far better than before. He even called me to personally explain the changes and reassure me. I'm very pleased I migrated to A2 and could not recommend them highly enough.
I am extremely satisfied with A2 servers / hosting. Servers are fast enough, probably bcoz of SSD hosting. The resource allocation is optimum and support is good.
Supportive to sort queries, in the most professional manner
Mailed to the team over 2 dozen times and got PROMPT reply for every step I was stuck at. The team is Empathising as well acutely KNOWLEDGEABLE.
These have to be paid reviews I'm reading here. I have been with A2 for about 6 months and I've NEVER experienced a fast turnaround. Typical wait times for chat are over 50 minutes. And today, for example, I waited now close to two hours on my fourth try. The first time, got to number 1 in the queue and "Chris C" left the chat as soon as he showed up, pushing me back to try again.Then, after waiting, another tech "left the chat". This is a frequent occurrence. A2 is really lackluster. I'm now shopping around for another service. On other notes, I have several sites that are consistently down and triggering my uptime monitor service. Only positive thus far has been slightly faster loading sites. But not worth the poor customer service.
Justin helped me get back up and running quickly on a Sunday. I am very pleased with the support.
So far I am very satisfied with a2 hosting :) I had some trouble with addon domain nameservers but I got quick help.
I can only recommend to everyone who need fast website. They turboo pack is amazing with a lot of great features.
I found a little expensive but worth it.
Until now their windows servers are still down and it's almost 46 hours now and still not clear what is the real issue and worst is there's no ETA on when are they going to resolve it. They also don't have disaster recovery plan when things like this happened so as customer, I feel helpless and hopeless at the same time... I highly NOT recommend this hosting company especially if you're doing business online. Looking for another web hosting company to host my site.
I've been delighted with the service I've had from A2 Hosting so far. We were new to WordPress, hosting and getting a new website live. The gurus answered our questions very promptly and sympathetically which made a big difference. Keep up the good work!
i was join swift hosting, support is fast
i like coupon of them, i hope the upgrade File Usage in hosting is unlimite or 900.000 file (now 600.000 file). Uptime is really 99%. i will upgrade to turbo host if i have best coupon or discount forever
Thanks for support of a2hosting
I am so pleased with A2. After moving my hosting here from a very large provider, the differences are night and day. My hosting is much faster, but more importantly, their staff responds very quickly when I have a technical question. I simply couldn't be happier.
Very friendly, skilled and prompt support!
Fast server!
Every time I contact support not only are they fast and super helpful, but they even forward it to the right department if they don't know the answer. If that wasn't enough for a 5 Star review they fixed an issue that was NOT even their problem!!! I LOVE A2 Hosting!!!
Support responded quickly and gave me the correct info I needed to configure my hosting account.
I will be very short. Previously I was in another hosting service that I abandoned due to a series of problems such as: very vulnerable to viruses, delay in help tiketes, and slow hosting. Now with A2 Hosting, I have not had a virus problem, and before any possible attack I receive notifications; hosting is very fast; And the times I have requested help tikets the response has been quick and effective.
Best support provides me which helps in improving my business.
Good support most of the time. Prices are a like high and speeds aren't always great.
Horrible service. Worst speed for both email and website. Support is completely worthless
He was very supportive of me and fulfilled my need quickly. Thank you very much.
I don't think that there is any better hosting service than A2 hosting...customer service is worlds best....morew
A2 is amazing company to say the least. Top quality, customer services and speed.
A2 Hosting has the best support available. They are quick and accurate.
We moved from our original VPS host as they said we would be down for 48 hours to upgrade our server from cento6 to centos7. Within 24 hours with A2 we have the Data Migrated and we were up and running. Great service A2.
I always get a prompt response and solution to any issues I encounter. Its good to have a reliable Host and Help when you need it.
My Wordpress site was getting cluttered and bogged down with post revisions. What to do?
I researched the net and tried one code after another... for a day and a half, but I was unable to successfully edit my wp-config.php file to limit my post revisions to 3. So, I finally gave-in and called A2 Hosting support for help. I was immediately put in touch with Justin, in tech support. He was all over it like a stage 4 tornado, and problem solved...Bim, Bam, Boom. I couldn't be happier with the professional, speedy support I received. 5 stars!
Thanks Justin, and A2 Hosting,
Jason Kincade
Really good support. Went the extra mile to help me resolve the issue. The issue ended up being something outside of their control. i.e. a problem with ms deploy and visual studio
Good actionable information given on the issue of slow page loading that is a complex one. Thanks to the team for the help.
The tech guys sorted my site out twice in the same day. After I messed it up. Thank you.
Excellent service, great value for money. Top quality hosting and customer support
Support is great here! usually it took days to get a response, but now it is within a couple hours. Smart agents, and not robotic, got to the root of the problem in one email!
Great customer support. Incredibly fast reply to a complaint or something.
I made a mistake when buying a service and I've got all money back. Awesome!!
I started a2hosting a couple of months ago and am really happy. It is easy to deploy python apps and postgis databases which is the main thing for me. The servicedesk is really fast and helpful. CPanel also has a lot of very nice options and I especially like the easy way to deploy Python apps. SSL was also a question of a simple install so yeah.. definitely recommended!
These guys are great! One of my codes from the previous server wasn't working and they provided me with a working sample code! wow thanks!
Tyler is well trained and facile in his explanations. If he is representative of your overall associates, then you will earn our business.
Excellent service. They put up a good amount of work and have high-level technical support.
Thanks again! A2 is always quick to help and solve any issues...and they get it right. Thanks for being so responsive
Very Fast resolution, awesome support and support team
Another issue handled promptly and expertly!! It's great to have A2 in my corner.
very slow tech support.
every three days my sites were offline, sometimes lasted more than 1 hour. Those support replied so late that everything was already in order. then they recommended me to take a VPS, everything was fine at the beginning. now for more than 24 hours my server is unavailable, and no one can answer me when they restore it. they say we do everything possible, but do not even give a hint to wait hours or days, or maybe even longer.
I do not know what to do now.
Invalid detachment. They have 100% lack of qualified employees. otherwise, these problems would not be repeated. Now I am waiting for them to get me to at least take the database. they will remain inappropriate.
I have been with A2 hosting for over 5 years now. I started with a regular shared hosting package to run my personal portfolio. I am now on a reseller package hosting 7 clients ranging from non-profit to campaign websites and eCommerce sites! My experience with A2 hosting has been exceptional. I have had experience with other hosting companies like GoDaddy, Bluehost, HostGator, and Namecheap, but none have been able to provide a reliable host and awesome online support like A2 hosting. As a business, having your website online with no disruptions plays a huge role in being successful. I highly recommend A2 hosting to all my clients to anyone I come across looking for a well-priced and reliable hosting company.
Nate Gets 1000 Stars out of 5! In fact he is a star! A2hosting should be very happy that you have Nate as a Guru as he is an expert in Wordpress and security! He knows how to calm your clients and expertly guide them to a solution! He is an expert teacher! I have known him for years and and his other Gurus are why I am staying with A2Hosting!
Thank you Nate!
Sincerely,
Ari Guth, Joseph and Jaye Rosenstock
linkedin.com