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F
3 years ago

Excellent experience!!!!! I brought my phone in fo...

Excellent experience!!!!! I brought my phone in for two reasons port and screen. They advise the port only had dust. Honesty best policy, I would recommend everyone check them out exceptional service. 10 out 10 everything I have had to visit!!!

V
3 years ago

Went in for a iPhone 6 and iPad glass repair, staf...

Went in for a iPhone 6 and iPad glass repair, staff was straight forward and on point! Same day service on both repairs without any hiccups! Be sure to ask for Mike, he installed a screen protector for my iPhone at no charge! Thanks guys!

Z
3 years ago

Fast

R
3 years ago

Omg! Thank God for 10k cellphones. I was visiting ...

Omg! Thank God for 10k cellphones. I was visiting from out of town and shattered my phone. I walked in at 10am and had a brand new replaced screen in less than 45mins. The tech even suggested, and installed tempured glass protection. So now my phone is shatter proof. All of that for a grand total of $110. You can't beat that! Coming fr Atlanta and knowing they charge way over and above for just replacing the screen, 10k cell phones saved my life! Thank you!!!

S
3 years ago

My iPhone was recently dropped and the face cracke...

My iPhone was recently dropped and the face cracked. Lucky for me, I learned about Ten Thousand Cell Phones and that they could repair the phone within an hour's time. I was so impressed with their service and customer support, I've already spread the word! They are fabulous! Thanks for providing a much needed service! Keep it up!

K
3 years ago

Definitely recommend! Great customer service and b...

Definitely recommend! Great customer service and best prices around Jacksonville. I ve been going to this location for 2 years and I ve NEVER had an issue with them. The lady in the front is so sweet and nice; she even offered a free tempered glass for my phone after I got it repaired!! Thank you guys so much! You re awesome.

P
3 years ago

The service was fast and very professional and kno...

The service was fast and very professional and knowledgeable. I just moved to this area and i kinda need my phone to get around. Luckily I found 10,000cp, I got my screen fixed super quick AND I got a free tempered glass . Thanks mike and his staff. Awesome work guys.

m
3 years ago

10000 Cell phones employee was very kind, friendly...

10000 Cell phones employee was very kind, friendly, and professional. During my experience, he helped me with ordering the parts needed and called me on time. I highly recommend 10000 to my family and friends.

D
3 years ago

I am not one to leave reviews but these guys defin...

I am not one to leave reviews but these guys definitely deserve it!

One day daddy's little girl decided it would be funny to drop my precious iPhone on to the pavement. As soon as it landed I knew the inevitable had occurred. The front glass was completely shattered. To make matters worse I had a scheduled flight the next day and I was not going to depart without a cell phone. I called a couple of places around town and 10,000 Cellphones had the best price and offered to complete the repair within the hour. The phone was repaired on time and the quality of the parts used appear to be on par with the original. They even threw in a complimentary cell phone case because they saw how battered my current case was!

I am hoping (for my daughters sake) that I never need to get my phone repaired ever again. But if and when I do, I know exactly where to go!

Kudos!

B
3 years ago

I recently had a great experience. I found a perma...

I recently had a great experience. I found a permanent mark on the screen of my iPhone 6 Plus. I was referred to 10,000 cell phones on Atlantic by a friend and Michael immediately looked at my phone and said it was most likely due to water damage. He told me what to expect and warned me of possible future functional issues if the battery had water damage too. In less than 40 minutes, I had a brand new screen with a screen protector to boot! Quick and great customer service. Highly recommended. Thanks Michael!

T
3 years ago

The most reliable cellphone services and repairs i...

The most reliable cellphone services and repairs in the area. I can always count on 10k to get the job done and done on time. Highly recommended to anyone that's never stopped by to check the place out.

T
3 years ago

Absolutely love this place. For over 10 years I ve...

Absolutely love this place. For over 10 years I ve taken many phones here many many times and there s never been a time I felt I didn t pay a reasonable price or didn t get my phone repaired in a reasonable time frame. They are fair, honest and friendly and it s such a relief when you have a stressful situation like a broken phone!!!!!!! Thanks for being so efficient, I appreciate it !

A
3 years ago

I went in to get my iPhone's shattered screen fixe...

I went in to get my iPhone's shattered screen fixed. When j got it back the screen would randomly turn black and I would have to lock it and unlock it again. So I got it repaired the second time and somehow the screen calibration got thrown of (I would touch A and W would come up). Finally, when I locked the screen there was still a faint light still on. Im sorry to say the repair job my phone was less than satisfactory, I would take my business elsewhere.

H
3 years ago

Came in to replace my white note 5 with a cracked ...

Came in to replace my white note 5 with a cracked screen. The staff was very kind and patient with me after calling several times to check on my parts. Not only did they do a complete blue swap, they also replaced the frame and threw in a glass screen protector. Very pleasent experience, all oem parts, and fast turnaround.

J
3 years ago

I want Encourage anyone who needs their phone repa...

I want Encourage anyone who needs their phone repaired to come here! They re very fast and efficient as well as very reasonable on price! I didnt Know what I was Going to do about my phone screen but they fixed my phone very fast and now everything is perfect! Thanks so much ! 5star service!

B
3 years ago

Seriously the best around, don't even waste your t...

Seriously the best around, don't even waste your time on any others. Top notch service every single time. I've had to replace screens a few times in the past and it's always been incredibly easy!

M
3 years ago

Wonderful experience and amazing customer service,...

Wonderful experience and amazing customer service, Waren was very happy to help me with my cracked screen and got the job done faster than expected. Would highly recommend this business to others when their phones are cracked or broken.

J
3 years ago

I have to give a huge shoutout to 10,000 CELLPHONE...

I have to give a huge shoutout to 10,000 CELLPHONES for fixing my iphone that I thought was gone forever!! They replaced my shattered screen quickly and inexpensively. They also offer a military discount. On behalf of veterans everywhere, we are humbled by your appreciation. I am over the moon to have my iphone back.

P
3 years ago

Great place to fix your phone at! I dropped my iP...

Great place to fix your phone at! I dropped my iPhone 4 and cracked my screen. I didn't know what to do until I searched for cellphone repair shops on google and 10,000 cellphones appeared first. I live closer to the Arlington location and man they were very helpful! 80 bucks to fix your iPhone 4 screen I'll take that! Pretty much my experience here was the best! They even played a movie to kill the wait time. Great place and nice people to be around with!

J
3 years ago

Came in today stressed out cause of the possibilit...

Came in today stressed out cause of the possibility of not having a phone for the weekend plus what's been going on with the world and left thanking Charlene, the whole staff, and God that I left with a working phone in about an hour! Staff was friendly, caring, and knowledgeable! 5 stars! Will definitely come back for all my phone problems!

d
3 years ago

This place has awesome service. From the awesome c...

This place has awesome service. From the awesome customer service to the quick repairs it is hands down the best place in Jacksonville to get your cell phone repaired. Charlene helped my when my phone screen was jacked up. And she was so nice! Would definitely recommend this place. Ask for Charlene!!!

C
3 years ago

Ok so I went there and got my screen replacement a...

Ok so I went there and got my screen replacement and I thought everything was good but then I noticed my phone battery was jumpin out the roof and dying tremendously fast and I really don t appreciate it because I wasted money so I had to buy another phone through insurance

D
3 years ago

Took my perfectly working iPhone 7 to have the cra...

Took my perfectly working iPhone 7 to have the cracked screen replaced. Walked away 2 hours later with a nightmare. Home button is not working properly. Now what...went to the wells road location because I live in Fleming Island and only went to the Atlantic location because I was training in that area they tried to fix it but were unable due to whatever they did at Atlantic location. Which let me state that the wells raf location assess your phone and gives you a detailed sheet of what is wrong with you device. Atlantic location does nothing of the such but take your money and say come back in a hour and a half. Needless to say I m upset and looking for some resolve. I would prefer to not waste a half day of my life repairing my phone due to the neglect of another. Any suggestions or advice????

A
3 years ago

2 nd time Had my phone for 24 hours didn t drop it...

2 nd time Had my phone for 24 hours didn t drop it just put it in my pocket and my screen already cracked cheap product. But charge full price and I have a temper Glass. Never seen anything like it what is this made of

a
3 years ago

Awesome customer service and turn around time. The...

Awesome customer service and turn around time. The girl greeted us upon arrival and got us in and out. I don't remember her name but she was awesome. Definitely recommend this place for all your phone needs. They took care of my girlfriend Motorola z4!

s
3 years ago

Very cheap, very fast and very reliable. One of th...

Very cheap, very fast and very reliable. One of the best repair store in town. I got my phone repair less than an hour in and out quick and easy. No need to have an appointment just walk in and they will take care of you.

E
3 years ago

I found my experience to be very professional and ...

I found my experience to be very professional and friendly. I was made to feel quite comfortable with the service being performed and they were very promptly. I would highly recommend 10000 to anyone needing cellphone repair.

D
3 years ago

These guys are great! I brought in an old iPhone ...

These guys are great! I brought in an old iPhone 3GS that wouldn't charge. They gave a free diagnosis and estimate. The charger port was replaced for $21.40 including the part and the phone is back to life.

S
3 years ago

First thing I have to say is i love their back wal...

First thing I have to say is i love their back wall. It s like a walk down memory lane. But best prices in town and best customer service. The lady Charlene was so sweet. She gave me a free screen protector after they replaced my screen and I even offered to pay for one. mind you it took them less than 30 min to fix my screen! Thank you guys so much! I ll definitely be back!

C
3 years ago

I've been getting devices fixed with this store fo...

I've been getting devices fixed with this store for 4 years now - very friendly and good customer service, my screens always come back perfect. I recommend all of my friends who crack their screens to this store specifically because I know they will do a good job.

J
3 years ago

The staff was absolutely amazing. Service was prom...

The staff was absolutely amazing. Service was prompt, well priced and customer service was excellent. We explored numerous ways to get our iPhone 4s screen replaced even considering sending it in to an online company. Not only was 10,000 cellphones cheaper but we only had to wait 20 minutes and were able to walk out phone in hand and the screen was in absolutely perfect condition. Would recommend this store to anyone who needs cell phone help! Thanks Vinny and Phina for taking care of us!

D
3 years ago

Called some other stores around town, and they wer...

Called some other stores around town, and they weren't very friendly. When I called these guys, I was greeted by Mike and he was extremely helpful in answering questions about my broken iPhone 6S! I came in, dropped off my phone, and got a call that it was fixed before I even got home!

J
3 years ago

The people at 10,000 cell phones have great custom...

The people at 10,000 cell phones have great customer service as well as quality repairs. I would not take take my phones anywhere else. Every time I come in, they treat me as if I was the only customer they have. I have been in the customer service space for many years, they take customer service to a whole new level. Waren one of the guys at 10,000 Cellphones is knowledgeable and has great customer service skills. Pleasurable experience.

10,000 Cellphones

10,000 Cellphones

4.6