Desiree Thompson Review of House of Trophies Inc.
My business will go elsewhere from here on out. Th...
My business will go elsewhere from here on out. The woman up front was RUDE and had a nasty attitude. After talking about her hair and nails with another customer, she rudely asks me Why you come in here at 4:30 we about to close? The place doesn t close until 5 and I was just placing an order, not asking for same day service. When I told her what I wanted, which is the same thing I have gotten done two times before at this location, she told me no, that s too much to put on here. I have literally gotten the exact same thing done twice before with no problems. I then spoke with her supervisor who excused this severe lack of customer service by saying that s how she talks to everyone. When I am spending close to $200 on a gift from my company to a Veteran, I at least expect common courtesy and decent customer service. I was pleased in the past but that is out the window. Never again.
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