Went Saturday late night crave, after a extra long...

Went Saturday late night crave, after a extra long wait that would have been ok, got home everything wasn't cooked right, how can you get an overcooked outside, and raw inside meat patty?? And burned French fries... wow we all were disappointed... this location (B.P. Fransisquito location) has been our go to for late night in n out cravings... gotta make sure next time we get our order correct before we leave...