Nida Khan

Review of Pearl Continental Hotel Peshaw...

PC Hotel, Peshawar is the place to stay. The best ...

PC Hotel, Peshawar is the place to stay. The best thing about the hotel are its staff. Zafar, Sana and Nizam at Marco Polo are very competent, warm and friendly. Zafar goes out of his way to make your meal special! Aamir, Daud and Salman at the concierge are the best and always willing to help you. At reception, Rebecca, Anwaar, Fida and Zeeshan make sure that they give you the best room available no matter what. Enayat sb and Gauhar sb are amazing at their jobs and go all out to make you feel at home. The fourth floor housekeeping team (Ghani, Luqman and Ahmed) do an amazing job at keeping your room clean and in tip-top shape. I have no complaints at all regarding their quality of work. The laundry staff are also wonderful.
In terms of weaknesses, the food at PC hotel is not that good. It is getting better but still has some way to go. The good news is that their Chinese restaurant, Tai Pan, has just been relaunched. The new chef, Chef Babar, is an amazing chef and has really turned the restaurant around. Everyone must visit and try it out! Enayat at Tai Pan and Ijaz have always given the best service and go out of their way to make your meal enjoyable - always with a smile on their face! The Food and Beverage Manager, Zubair sb makes sure to listen to all your feedback in order to bring concrete changes to the hotel's food. Similarly, Satti sb is always ready to listen to feedback and acts on guests' suggestions immediately and effectively.
The last GM was very nice and did a great job however one does notice that the new GM is trying his level best to improve the hotel even further, in all areas.