In Colorado with little snow, so my group decided ...

In Colorado with little snow, so my group decided to look for breweries and distilleries to tour. My group wanted to check out the Breckenridge Distillery. Their website said that tours started at 11am. My group arrived at 10:40am and we had to wait outside in 30 degree weather for 20 minutes. We watched employees stand around inside while we waited in the cold. At 11, an employee unlocked the door but did not even bother to open the door or welcome us. We were hoping for a tour but all they seemed to offer was a tasting, which would only start 30 mins later. The service here is rude and unprofessional.