Aviva Eisen

Review of Eldercare Home Health Inc. Tor...

My father has dementia and when my mother fell and...

My father has dementia and when my mother fell and broke her hip, suddenly there was no one to care for him. I called several agencies but when I spoke to Lisa, I got the feeling that this was the agency for us. Lisa came to my parent s house to meet with me and my dad in person while my mom was in hospital. She was calm and empathetic and knew what this whole horrible experience was like for us. She chatted with my dad and he liked her immediately. We have had several caregivers form Eldercare and they have all been punctual, reliable, helpful and understanding. Now that my mom is home we still employ Eldercare to help us out. I have nothing but good things to say about the service. If you need to change the timing of care due to appointments or activities the call centre is easily accessible and responsive. Highly recommend.