A six day business trip May 4-10 turned into a nig...

A six day business trip May 4-10 turned into a nightmare when over $1300 worth of jewelry was stolen from our room-The room safes are faulty and apparently do not always close all the way--no doubt housekeeping is aware of this and took advantage. What was more upsetting was the attitude of the hotel management and security! They kept insisting we left our jewelry at home and would find it there when we returned--which of course was not true. The security staff is a joke and does not inform hotel management of guests--when we complain to management they said they were unaware and once again tried to write it off--obviously we were hoping we would "just go home and forget about it"--well we haven't forgot about it Hilton! Your protocol for handling customer relations is terrible--the worst I have ever dealt with! 6 days and thousands of dollars spent at your hotel--never again!