Honda of Seattle is an abusive place to do busines...

Honda of Seattle is an abusive place to do business. The actual process of looking at cars was acceptable -- we drove all the cars I was interested in and they did a great job at explaining the differences to me. Unfortunately, the process of trying to buy a car made me feel like they were trying to trick me at every moment. I'm younger and female and I felt like the car dealership tried to take advantage of me with every dirty trick in the book.

The short story: Honda of Seattle lied to me at least 3 times during the process and refused to honor prices and rates agreed upon, going as for as to just changing the the numbers when presenting the paperwork to me. The next day, I bought the exact same car at Bellevue Honda for about $2000 less during my lunch break at work.

We had agree upon a price over the phone and I even called my dealer (Kelli) back to ask her if it was all inclusive. When I got there, I was presented with a price that was about $8,000 more than agree upon. I probably should have left right there but this is what followed was a nightmare.

I had originally decided on a civic coupe and changed to a sedan instead. The saleswoman said, "well the doors are really expensive" and quoted me an additional $2500. The MSRP difference between the two cars is $200. Then, she told me that most customers just pay MSRP and she had cut me a very special deal on the exact car we had discussed earlier. Then, there was upgrades on the civic that she didn't know about that cost me $500. And, conveniently, this is a Honda dealership that only owns 2 Civics so that upgraded car was effectively my only option.Then, she implied that the extended $2000 warranty was mandatory and when I point blank asked if I had to buy it, she refused to answer and told me, I'd have to discuss that with the finance department.

At one point I really needed to duck out to run a 25 minute errand because this was taking longer than I expected and she REFUSED to let me leave because she needed me for the paperwork she had spent the last 45 minutes preparing without me. I try to be a polite a customer but in what world does a customer at a car dealership need permission to leave for 30 minutes?!

Eventually, I'm so fed up I pull out Kbb and start showing them the average price paid for the Honda Civic in Seattle. She tells me, "No dealership in the State will give you prices like that". Eventually they agree to give me the kbb price listed. When I asked why she had give such absurd numbers and lie to me throughout the process, she said, "it'd be like giving free money away to customers". As I get ready to complete the paperwork, I note that that the APR on my car loan was 8.99% instead of the 0.9% we had agree upon earlier. Time to flee.

The next day, I went to Honda of Bellevue. They picked me up for work, offered a starting price that was the same as this place's "absolute lowest price", gave me a price that was about 2k lower than this place, and threw in some upgrades for free. Whole process was done during my lunch break.