Have been here before with great experience but it...

Have been here before with great experience but it seems they have lost the quality of service now. The room we got was not clean ( There were hair in the sink all over), we we're 5 people and the room we got was identified as good for 5 people on the website and at the front desk when we check in but there was only space for 4 people, the 5th person had to sleep on the floor. At the restaurant for Morning breakfast, the cups and plates were all dirty. The server had to remove all the cups and plates when identified. The management seem to be not interested in looking into it and just apologies for the inconveniences. 2 stars just because kids had fun in the water park.