Molly Davis

Review of Harrison House Suites Bed & Br...

I've had a problem with the dog situation here. Fi...

I've had a problem with the dog situation here. First I booked over the phone and told the owners that I have a service dog. When I gave them my groupon number I also gave them the service dog number. They sent me a receipt that day with a 'pet' charge on it. I called them to inform them that she is not a 'pet' and we cannot legally be charged for that. They were nice and removed it. A week or two before our dates they sent a new receipt with no pet charge but the room price went up. The balance was the same it would be with the dog charge. I called, they apologized and sent me a new receipt with the dog charge itemized. I called, they took it off. Now I'm staying here and they charged my bank account that 'pet deposit' $55. I went to them, gave them the service dog ID, they said it was a mistake, and said they'll put my money back in my account. This is a silly game they are playing and both my boyfriend and I will update our Yelp/Google reviews when we leave. My money is not back in my account yet. My hard earned money is not a game, neither is my service dog.