Jeffrey Kraus Review of Hotel Bleu Inc.
Having stayed here in the past we were astounded a...
Having stayed here in the past we were astounded as to what has happened to this hotel. Here is the list of things that happened during our last 4 day stay: Came in at 11AM, did not have a room for us which we understood as it was early. We went out, came back at 4. They still did not have a room for us. We had to wait. First room: safe broken, AC not working well. Requested room change. Then they switched us to a room that was not yet made up. Then we waited for a third room which we were finally let into. No light bulb in fixture over sink.Reported it three times, someone finally came had the wrong bulb. We left to go out. When we returned there was a bulb but it did not work. We called the front desk again, they had no idea. They could not or did not fix it for the 4 days of our stay. Breakfast choice included yogurt which we ordered. In the morning, they said sorry no yogurt. The coffee maker in the room had only one regular coffee pod. Had to call for more. The room was never made up until at least 5 pm. The wet wash cloths were left in the shower. The key to the room continually stopped working and we had to return to the front desk from the 4th floor everyday. The bedside lamp stopped working and they could not fix it. The TV did NOT work. Then they said it was fixed and it only worked on 2 or 3 channels. They could not fix it. When we left we gave our phone number to the front desk clerk requesting that she give it to the manager to call us. We did not receive a call. There was absolutely no communication from one shift to another at this hotel. Every time we told someone something was not working it was totally new news to them even if it had been reported for days. For our inconveniences during our stay they gave us several plastic bottles of water and 2 small boxes of chocolate with 4 pieces in each box. We will never stay there again and I recommend you seek hotel accommodations elsewhere.
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