I recently utilized the services of this company f...
I recently utilized the services of this company for a barge transportation project. The overall experience was average. The website was easy to navigate, and the initial communication was prompt and efficient. However, there seemed to be a lack of flexibility in accommodating specific requirements, which was somewhat disappointing. The actual barge transportation went smoothly, and the staff was professional and knowledgeable. On the downside, there were a few minor logistical issues that arose during the process, causing some inconvenience. Overall, the service was satisfactory, but there is definitely room for improvement in terms of customer-centric approach and problem-solving capabilities.