This is the worst experience of my life with an in...

This is the worst experience of my life with an insurance company! My wife got hit by another driver insured with ACCC, it's now two months ago. Nothing has happened, every call takes minimum 1 hour or more to get somebody on the phone, Gloria today wasn't allow to give me her full name and wasn't able to get me connected to the claim team. It's a mess. People stay away from ACCC!!! I will file a complaint against this company today. I gave one start because with not clicking on one of them, you can't post the review (pretty stupid or not?).