Watched "Mazepa" opera by Tchaikovsky. The artists...

Watched "Mazepa" opera by Tchaikovsky. The artists and the orchestra are beautiful. Staging and scenery amazing and the quality of representation is simply no issues, everything is great. But the convenience for the audience that this is not absolutely concerned about the management of the theater. The chairs are terrible, of course they are covered with green velvet, but there is nothing under it and people spend four hours sitting on a bare bench, which is very painful. The child could not stand it (sat on the balcony on the first row) took up the fence and was kneeling the second and third act. Not only have no seat side handles because this hand put nowhere to begin to flow away match. On the balcony, only the first row can be watched by anyone who has no higher chance, so people have to stand all 4 hours.
Well, the first time standing in line at the men's room! There are three large booths - you can place at least five in this place, and on the side there is no empty space at all.
In general, the attitude towards the public is terrible.
I wrote this review to the one who he could read it in advance to prepare and take with ottoman. And I did not buy tickets for places not on the first row.