I called in today because I was having trouble cla...

I called in today because I was having trouble claiming my weekly benefits. The women that answered was so rude I was in tears. I m not a criminal the company I worked for closed and I was left without a job. The letter I received in the mail told me to certify for benefits three weeks after I filed. When I did it only allowed me to certify for two weeks. The woman on the rudely said it s all your entiled to I tried to explain to her I spoke to someone there the day after I filed the claim and was told to do nothing wait for instruction in the mail which told me to claim three weeks later. She rudely says this isn t your first time filing unemployment you know what to do. I don t her I didn t which is why I called for help this situation is different from before based on what the other agent told me. She says well if you want that week we ll have to start over again delete your payments and you ll have to wait another three weeks (six weeks in total) I told no I can t wait six weeks without payment I don t have a job and will be homeless if I don t pay my rent. I just thanked her and she hung up. This woman bullied me because she knows they messed up and I needed the money no one should be treated like this because they lost there job and these people have power over your money.