ACCC is not responsive. My vehicle was hit in a pa...

ACCC is not responsive. My vehicle was hit in a parking lot by one of their clients over 30 days and I have not spoken live to and adjuster to date. I lost my job because I didn't have transportation to my temporary assignment and they have not given me a rental. They have left a couple voice messages that were lies about not being successful contacting their client for a statement of liability and police report. The adjuster gave me a bogus fax number and had to fax documents to his supervisor who is equally inept. By far the worst experience I've had with an insurance company and would not recommend this company to anyone. I am the victim and getting the full run around. I will have to file a lawsuit to get relief.