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Elana Nichols

3 years ago

The halls were loud with dogs and children. Not at...

The halls were loud with dogs and children. Not at all what we expected. Similar to a regular beach hotel with no beach. Not up to Ritz Standards. Old and dated. Smells like mildew. When we asked they said "that's just how it smells." They did not even offer us anything when they realized our place smelled. We were there for our 10 year wedding anniversary. Atrocious. Go to a better Ritz. The one in Key Biscayne is a real Ritz. This one is no better than an old Holiday Inn. We stayed in August 2018.

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