AWFUL. The night we stayed at the hotel was lovely...

AWFUL. The night we stayed at the hotel was lovely. We did not use any of the facilities other than the room to sleep in as we were attending an event elsewhere. We don't live far and try to make it to the Woodinville area for wine tasting often. We thought we'd give this hotel a try. We declined the extra fees for rental etc. since we were not going to be on site for our stay. They charged us anyway and even after appealing it, never reversed the charges. The manager was very good at avoiding phone calls and not returning my messages. Here is the best part......Our credit card was charged for a visit we never made or stayed in the hotel several weeks after our stay. I left messages, e-mails with the manager....still...not return call and no reversal to my account. I will NOT recommend this hotel to anyone. It is poorly managed and unprofessional despite its beauty