I just had my 2012 Mazda 3 in for a Mazda Extended...

I just had my 2012 Mazda 3 in for a Mazda Extended Warranty item (It was to replace part of the dashboard) I was pleased with the whole process (making the appointment, dropping the car off, loaner) but the craftmanship of the work seemed subpar. You could tell much of the interior had been torn out (most likely in a expedited fashion because their technicians work on flat rate so the faster they get the job done the more $$$ they make) interior pieces not installed right, gaps larger then they should be, inspection sticker pulled off and just left there, all the mirrors and steering wheel had been moved, plus the car is filthy now because of the dust and what not that's stirred up when you pull out interior parts (not to say it was spotless beforehand). It just seemed like an experience you'd have at one of those referral list body shops your insurance company sends you to (minus the car detailing). We all know NOT to go to those places. So I'll avoid Prime Mazda, if and when possible. My advice, take care of the customer, respect their belongings, go the extra mile, and you'll have a customer for LIFE.