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Review of Doubletree Antlers Hotel-Color...

I rarely write reviews but after coming an hour be...

I rarely write reviews but after coming an hour before my event and it took me 45 mins to get checked in...initially, my keys didn't work, that happens, the entrance to the room was so tight that I could barely get the luggage cart through the door...then the air wasn't working they sent someone up (he was really nice) but basically he said that the filter needed to be changed and that they need to update the unit...next, the bathroom door was difficult to open and the guy said that it appeared to be off track and that I happened to get one of very few rooms that still had that door...so I had to go back downstairs to switch rooms, this room was much better---this time the air worked and the bathroom door actually closed...next, I called to see if I could have a late checkout due to a working lunch and the lady at front desk said that she did not have the authority to give a late check nor did they ever offer me anything for the near hour of my time that was wasted...lastly, the fire alarm went off and all of the staff was running around and we I asked they lady what was going on she said that she didn't know and no one could give me any information so I was confused on if we needed to vacate...for what they charged for the room ($225) to say that I am disappointed would be an understatement...horrible experience!