Paul Wickham

Review of Sun international port Ghalib

The hotel was immaculate and spotless; the pool ar...

The hotel was immaculate and spotless; the pool areas were excellent and kept immaculately clean by the very hard working pool boys with no shortage of towels or beds and immediate on hand help to raise an umbrella if required. The design of the hotel complex is clearly sensitive to its natural surroundings. Desert tolerant plants and beautiful fragrant trees and hedges feature in the immaculate and constantly tended stylish gardens, whilst the growing citrus trees planted by returning guests will take a prominent role in the future. Regrettably you cannot swim after sunset but that is just a personal minor niggle. Wi-Fi is free in the reception area, you'll get all five bars but it can be as slow as a snail crossing the desert if there are a lot of people on the reception terrace in the evening so choose your timing when less people around!

Led by the General Manager Mr Haggag, well liked and highly respected by all his staff is always in view and chatting to all levels of guests and checking everything constantly. The staff are where the hotel excels itself, they are so attentive and so very polite always a smiling and courteous and understanding of their guests needs within a day or two every dining room waiter knew our drinks orders at every meal. Nothing is too much trouble, if it does not there just ask. Every member of staff takes a pride in all they do and it really does show. Mr Haggag you can be truly so very proud of your staff.

Hotel catering can be difficult as it must accommodate all tastes but here they do it very well. An excellent very wide variety of hot and cold buffet food and weekly national themed dinners taste of Italy, around the world, wonders of the far east, French Romance, Oriental Night, European Buffet and many more...always with vegetarian and other special diet options available and I have to say most of the food was really very tasty. There is always a cook to order egg station at breakfast doing crepes, omelettes, and fried eggs. soft / hard boiled eggs and a cook to order pasta station for lunch and evening meals. A very large selection of international breads, pitta and many types of rolls in both brown and white and gluten free. If that is not enough or you want something special you can go to Chez Pascal or the Dolce Vita restaurant where there is even a better quality of dining and a-la-carte menu not part of the all inclusive meals and the special wines are chargeable but very reasonably priced.