J

J P Lemaire

3 years ago

Customer service is absolutely worthless, been try...

Customer service is absolutely worthless, been trying to get a recall fixed on my Ram 1500 for the last 2 months. Each time I call in the RAM service representative says parts are not available call back in 2 or 3 weeks. No offer to take down my number and be put on a waiting list so I can be called when parts are available. Called corporate number and they were more helpful then the local dealership. Corporate number stated that parts are available and dealership should've put me on a waiting list so they could call me when they have parts available. Corporate told me to look for another dealership that had better service in the area.

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