Neil Szabo

Review of GEM Windows & Doors

1 star for the product. 1 star for the installatio...

1 star for the product. 1 star for the installation. communication and timelines where terrible. 3 months wait turned into 6. wrong size for bay window. Almost one year after placing our order the last screen door and storm door where installed. it was not the storm door we ordered and their invoice was so bare of details that there was no way we could argue about what door we had ordered. good product and good installation. we had to chase down everything else. zero project management, customer service or attention to detail once they have your money. not impressed.