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Kevin Tan

4 years ago

I was very impressed by Sam Shalabi, General Manag...

I was very impressed by Sam Shalabi, General Manager at Bob Rohrman Shaumburg Ford. My wife and I went looking for a specific vehicle near closing time. Sam helped us, but we left my wife's handbag in the office when we left. I called Sam as soon as we realized the mistake, and even though it was past closing time, Sam drove back to the dealership, opened the door, and met me there to return her bag. This is what I call exceeding my expectations for service. With this attitude, I will recommend Bob Rohrman and Sam to anyone who is looking for a new or used vehicle!!

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