Frances Kao

Review of Autobarn Mazda - Evanston,IL

Needed a full workover of my Nissan before a multi...

Needed a full workover of my Nissan before a multi-day driving trip plus needed 60,000 mile maintenance work. Service manager Myriam Mccready gave outstanding service - succinctly noting the problems I listed, advising me on costs, and doing it all in a friendly and accommodating manner. Within an hour or so, I received a call letting me know the recommended maintenance items that were found and to get my approval prior to work. There was no attempt to sell me things I did not need. Autobarn gave honest assessments of when replacement items would probably be needed (not on this visit). The dealership offers rides to/from home in a courtesy car. Overall, the experience was very good - this is the second time I have had maintenance work done at Autobarn and have found no reason for me to go elsewhere.