Shocking, bad, bad customer care. Centres abroad a...

Shocking, bad, bad customer care. Centres abroad and going round in the same issue, for 3 weeks. Still ongoing. I would not reccomend at all. I don't think they care much for their customers!!! Also terribly slow in responding on Twitter, almost 5 hours to get s response. I thought this is a serious company, but it doesn't seem that way!