Mike L Review of Lexus Of Huntsville
It's important for me to share my experience about...
It's important for me to share my experience about this dealership because I really want people to know there are still people that go above and beyond to help others. I was driving from Indianapolis, IN to Alabama today. Shortly before crossing the TN and Alabama line my vehicle (Lexus Truck) gave a warning light regarding the AWD system. The manual said to "see the service department soon". Being far away from home I was concerned and worried about the issue. Found the Huntsville Lexus dealership and headed straight there. Immediately upon pulling into the service bay they were helpful. The first service rep I met had "Benny" (shop manager) look at the error code. Since the service rep had to leave he made sure I was connected with another rep. Tammy was awesome as well. Before she could get the car mileage, Doug (Service Tech) was there to take the vehicle back to the garage. They explained the error and why it happened and assured me that I would be ok to drive the vehicle. They did all of this less than 30mins,, EVEN WASHED MY CAR :) Thanks Huntsville Lexus for your awesome service and help. I've always heard about southern hospitality and today I really experienced it!!
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