Great staff in the restaurant and housekeeping dep...

Great staff in the restaurant and housekeeping department. Food was pretty good as well. The front office and reception staff was quite rude while talking and kept denying requests. Kept having to go back and forth from the garden area to reception area since different staffs had different opinions of where to get the playing equipment. Hotel room was great but none of the rooms below the premium suite( which is the most expensive room in the resort) had bathtubs which according to me has become a pretty important thing. Great sanitization and social distancing was maintained everywhere. Towels in the bathroom felt a bit cheap and not like the premium thick ones. The kettle in my room wasn't working either. Overall it wasn't the best trip but still enjoyed a lot since there was a big garden at the back where we spent most of the time. Reducing 1 star for the front office staff behavior since they are the first thing we see when we enter. Loss of another star because of the Room issues.