This 1 star really =0 stars. This is a warning if ...

This 1 star really =0 stars. This is a warning if renting from BPM. They are extremely unorganized and unprofessional. As homeowners now, I can say we would NEVER use this company as a property management company. We occupied a home managed by Beyond Property Management for 28 months and moved out in June 2019. We did not receive the proper security deposit refund amount and are still owed $55. I realize $55 is not an astronomical amount, however we took all measures to take great care of the property to ensure we got all of our money back and at this point, it s about the concept of the lack of professionalism and lack of ownership on their part. We were lied to twice about the remainder of our security deposit being refunded via check in the mail that was already sent out . We initially conversed for months with the property manager Sandy Johnson (supervisor Danyel Brooks) via phone call. After 3 months of zero resolution, we decided email was a better method for documentation purposes. The itemized list of items deducted from out deposit was invalid and we were told twice by the property manager that a refund check for $55 was in the mail.
The items being refunded to us were: *the wrongful $5 charge for "little fans" left on the property which in the attached text, you can see was sent to the home by the property management company. We left them on the premises when we moved out because they were not ours. *The broken wall outlet in the living room was an outlet that did not work upon our move in and BPM's Sandy Johnson agreed that it was not within our lease agreement to cover such repairs (so that's $40). *The remaining $10 for the table left was (again) not our property so we left it as we found it/ at the home when we moved out. I have attached a photo showing the condition of the home when we moved in, proving that items were left over when we moved in (I don't have a photo of the table since I didn't know we'd be charged for leaving it where we found it 28 months later). I m wondering if the previous tenants were charged for leaving a funnel helmet (pictured). We agree with the charge for the flag (we left an American flag at the front door), A/C filter (we did not put a new one in when we moved out), and "materials".
After 16+ emails with Sandy (including requesting her supervisors contact info 5 times) we did not receive a reply from the supervisor either. In another attachment, you can also see the lack of professionalism in the walk through (example: the supervisor who completed the walk through mentioned the carpet in the living room needing replacement when this property in fact had hardwood floors throughout; no carpet in sight). We have reached out countless times, requested follow ups etc. and after having been told verbally (over the phone) that our check was in the mail for $55 twice, we were later told that the owner of the home was in charge for reimbursing us and they reached out to them (since they no longer work for this home owner).