Cole Steele Review of Jim Ellis Chevrolet
Arrived 15 minutes early for my 10:30 am warranty ...
Arrived 15 minutes early for my 10:30 am warranty work on transmission and tire sensor system.
I parked in the hanger/dock and walked inside.
The employee told me to stand next to my car and someone would be with me.
I stand next to my car and another employee tells me I have to go get my temperature check. I tell him the other guy said I should stand by my car and this employee who said that?
I point to the guy behind the glass in front of his computer. Apparently that wasn t correct.
Okay. Another employee comes over and checks my temperature. I m good.
So, I continue standing by my car not sure what I should be doing especially since I have conflicting information, and after 15 minutes of not being greeted, I left.
Simply put, I may be just another car for them, but my time is valuable and I could have went anywhere but because it s close to my home.
I won t ever return here. EVER.
Sometimes people forget when they themselves have an appointment somewhere and how confusing and rude it is when the business doesn t make their customers a priority.
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