Brought my family to the city for a weekend getawa...

Brought my family to the city for a weekend getaway and a tournament. Reserved 2 nights at this establishment, which I have stayed at multiple times thru the years. This time was worse:
1). Our room was supposedly cleaned on day 1, yet the trash cans are still full, towels haven t been exchanged, beds haven t been made up. I asked about it and the hostess checked and said the room had been cleaned.
2). The next thing was went to breakfast at 7:15 this morning and they had the biscuits, sausage and eggs, but no gravy, asked for gravy and she said she wasn t making any today. No bananas or oranges for those of us watching our calories.
3). The kids were looking forward to swimming and I was looking forward to the hot tub, the freakin hot tub was colder then the pool . Not too mention they hadn t serviced the towel supply in the pool today.
4). The coffee maker wouldn t make coffee.
In my opinion this place that used to be a nice place to visit has turned into a joke.
My plan is to find a different place to stay the next time I visit OKC.
5). The mattress on the spare bed is completely shot and has a big whole torn in the side of it upon our arrival.