Christina Owen

Review of Landers McLarty Chrysler Dodge...

Buying the car with Geoffrey was a GREAT experienc...

Buying the car with Geoffrey was a GREAT experience, The sales staff was great. The horrible rating is for the service department... When I needed to bring it in to have it serviced for the 63k miles it all went down hill. I took it in at 9:00 Friday morning to have the A/C looked at, oil change and all the other maintenance. They called saying it would be over $1,600 and I bit the bullet and just let them do it. It ended up being around $1,450 total. Well come to find out, they didn't change the oil and they had it until almost 5:00pm Saturday. On Sunday my check engine light comes on so I took it to AutoZone to have them read the code. I called Landers first thing Monday morning and explained the situation and the guy was rude and told me that the code didn't mean anything and I needed to bring it in and let them hook it up to their computers and look over it and I told him I just shelled out so much money and don't want to do that again and I would find somewhere else to take it. The Warranty for life sounds good in theory but I could have saved so much money by taking it elsewhere or doing the stuff myself.