This company is the worse insurance agency I have ...

This company is the worse insurance agency I have dealt with... My vehicle was hit by a person insured by them. Filed the claim and from there on took forever to get reimbursements for the repairs and vehicle rental. I had to deal with Veronica Gonzales, a self-called Fast Track Adjuster and EVERY time I sent an email to her, she did not respond!!! I had to send her the same email about 6 or 8 more times (sometimes more ) on different days and times in order to get an answer. Tried leaving voice messages and that did not work neither. I finally got my check and a short-cut reimbursement on the replacement vehicle s reimbursement: took two months!!!