Played the game for about 10 years, spent hundreds...

Played the game for about 10 years, spent hundreds of dollars on membership... but one day someone claimed to be me, used some of my real life details (name, address, e-mail) some of which was wrong. Jagex gave them my account. Then when I wanted to get my account back, when I gave the CORRECT information, jagex refused to give me my account back. Eventually I got it back but I was extremely pissed off. They gave my account away to someone who was clearly commiting identity fraud. I hope the kid gets thrown in jail later in life.