I was hit by a client of this company and initiall...

I was hit by a client of this company and initially they were responsive and worked to get my vehicle repaired quickly. However, once the repairs began, I was charged for a "betterment" for a part they were going to have to replace anyway, and was NEVER advised of the charge until I went to pick up my vehicle. I've been given the run around by multiple adjusters, and their appraisers REFUSE to answer my calls or return voicemails. I'm glad I'm not a customer of this company, and hope to never be hit by one of their clients again.