imran mallu

Review of Gemtel Green Network

it has been almost a week now waiting for the cust...

it has been almost a week now waiting for the customer service to phone me back and explain the breakdown for the bills how can i use the same amount as the last 2 years to the dot i know for a fact i have used more electric than gas this years as the half of the nation are in the houses with covid 19 lock-downs the customer service is absolute joke.this is the problem when contact center in international country's and the customer service don't have a clue what the user are saying

thanks for the response on google review unfortunately i have only spoken with with your manager in cork ( your company has not phoned me, i requested to speak with a complaints manager he him self was very confuse about the account and the matter have not been resolve as yet.he has requested the relevant department to look into the issue.so there for before you respond to the review and make judgment please make sure you look into the case,it only seems your company like to respond back to reviews online weather it is negative or positive