Drea Hargett

Review of Jim Ellis Chevrolet

Third attempt at having Jim Ellis work on my car.....

Third attempt at having Jim Ellis work on my car....First time was an oil change in which they hit a blue pole with my front bumper. The bumper will no longer line up correctly. I was told that space was very tight in the back of the shop and if I saw how little space there was, I would understand. He then proceeded to tell me that bumpers rarely line up evenly anyway......
Second attempt.....Took my SS in for weather stripping replacement. I found where they had taken a chunk of paint out of the tailgate when the weather stripping was being replaced. The response was " well, we can send it to collision but it will hit your cars info or I can just put some paint on it"...
The final attempt was today, called to have my Denali taken in after I was side swiped. It was to have the driver side mirror replaced. No body damage. It was such a hassle with the lady I spoke to that I gave up and will take it to Classic Collision for the repairs. I'm done with this dealer ship. I told her to not worry about it and that i would go elsewhere, her response was "sometimes that's just better to go elsewhere"..... great service :(