Third attempt at having Jim Ellis work on my car.....

Third attempt at having Jim Ellis work on my car....First time was an oil change in which they hit a blue pole with my front bumper. The bumper will no longer line up correctly. I was told that space was very tight in the back of the shop and if I saw how little space there was, I would understand. He then proceeded to tell me that bumpers rarely line up evenly anyway......
Second attempt.....Took my SS in for weather stripping replacement. I found where they had taken a chunk of paint out of the tailgate when the weather stripping was being replaced. The response was " well, we can send it to collision but it will hit your cars info or I can just put some paint on it"...
The final attempt was today, called to have my Denali taken in after I was side swiped. It was to have the driver side mirror replaced. No body damage. It was such a hassle with the lady I spoke to that I gave up and will take it to Classic Collision for the repairs. I'm done with this dealer ship. I told her to not worry about it and that i would go elsewhere, her response was "sometimes that's just better to go elsewhere"..... great service :(