Taylor Levine

Review of Blue Cross and Blue Shield of ...

I work at a dental office and every time I talk to...

I work at a dental office and every time I talk to one of the reps about dental benefits, I am on the phone with them for at least an hour. Every rep that I have ever talked to from this company has no idea about anything dental related and they take forever to look the benefits up and always put me on a 2-4 minute hold which is annoying. No other ins company constantly puts me on hold and when I ask for information, they rattle off the information to me quickly so I can continue on with the next patient. This ins company obviously needs to put their employees through more training. I dread calling this company.