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Cynthia Hamilton

4 years ago

Worst dealership I have ever dealt with in my 50+ ...

Worst dealership I have ever dealt with in my 50+ years. I currently own a Hyundai, Honda and Toyota. While pleased with the service at Honda and Toyota, the customer service I received at Hyundai is beyond unprofessional. Tried to sell me services I did not need (i.e. a coolant flush recommended at 90,000 miles even though my car has only 47,000 miles). They failed to honor coupons mailed to me by the dealership (which they said they would) and never followed through on their promises to make things right. They pride themselves on being under "new ownership." The philosophy of this new owner is to try and squeeze every penny it can out of their customers at the expense of trying to build long-time loyal customers. DO NOT TAKE YOUR CAR HERE FOR SERVICE.
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