Theresa Mitchell

Review of Larry H. Miller Toyota

My service associate was very friendly and helpful...

My service associate was very friendly and helpful. The actual service of my vehicle took far less time than I thought it would. It was quickly diagnosed and the necessary repairs made in a timely manner. My service associate took care to update me of the status of my vehicle and finished up my paperwork to complete my vehicle service, again he was super friendly! The interior of my vehicle upon my receiving it back after maintenance was MUCH cleaner than my previous experience (a simple oil change)!! It took me 20 minutes to clean out the floor mats, seat and steering wheel/ dashboard. It was awful! I complained on their website and received NO response. So I was hesitant to return this time around. Thankfully all went far better and whoever the actual maintenance tech was treated my vehicle with the respect I expect of Larry H Miller Toyota. So overall a much more pleasant experience which I am pleased with because this car dealership is a very convenient location for me!