I had 2 standard recalls to take care of on my C-m...

I had 2 standard recalls to take care of on my C-max energi. I brought the car in early on a Wednesday morning and was told that they would have to order a part, so it would be done the next day. They arranged for a rental car and picked up the tab, so everything is good. On Thursday they called and said that while doing one of the recall repairs they broke another part so it would be another day or two. That day or two turned into a total of 13 days before I had my car back. All this time I was picking up the tab for the mandatory insurance on the rental. In the end these recall repairs ended up costing me $215.