I stayed here for 3 days on a work trip. There we...

I stayed here for 3 days on a work trip. There were positives and negatives. Positives were a clean and quiet room, location of the hotel is nicely situated along the river, and the staff was nice. Negatives included a very congested and confusing entryway and check-in setup, a leaky faucet which I reported to the staff and they promised would be fixed ASAP but never was, and an error on their part that overcharged my room by $500. I caught it and had to make a trip to guest services to get resolve it. They said they fixed it. But it still hadn't been corrected by the next day when I went to check out. I also find it perturbing that the more affordable hotel chains include simple niceties like free and open WiFi, complimentary breakfast, and easy access to the fitness center. Fortunately my employer that booked the room is a Hilton Honors member or I would have had to pay extra for WiFi and Fitness Center. I was on my own for breakfast. Just for the principle of the thing, I never ate in their restaurant, choosing to walk a block or two for a more "local" experience. Anyway, I had a descent stay, but would look elsewhere next time.