Samantha Hendrick

Review of Keith Pierson Toyota

Went there to possibly trade my 2015 Corolla in fo...

Went there to possibly trade my 2015 Corolla in for something a little newer. The monthly payment they gave me was outrageous, and none of the numbers were adding up. It was some very creative math, I'll give them that. When I challenged what the salesman was telling me, their solution was to bring the sales director, Karen, over. She talked to me like a stupid child, implied that I was poor, and told me "maybe I should just keep the car I have, due to my personal situation." Excuse me? What personal situation? She was even looking at the contract for my current car and went "that interest is crazy, WHERE did you buy this car?!" My reply was "...um. here." Then she yelled at my mother as we were leaving, because she almost exited the wrong door. I have honestly never been treated like that anywhere else, and I won't return.