Daniel Subramaniam

Review of Staybridge Suites Times Square...

Dreadful location, right next to the port authorit...

Dreadful location, right next to the port authority, the neighbourhood is bereft of decent restaurants and late at night you will need to navigate past all sorts of unsavoury types to get back to your hotel. The staff are not particularly friendly (or competent); on check in I was given someone else's room - just glad that they were not in the room when I let myself in! I immediately went back to the reception to complain about the error expecting a very embarrassed front desk to apologise but was greeted with a shrug. Makes you wonder how often this mistake occurs.