Raine R

Review of Xerox (BC Forward)

They deserve negative 5 stars.

They deserve negative 5 stars.

Completely and utterly incompetent. The application process is ungodly long, the company they work with to vet you ( Hireright ) is also worthless.

I basically did my own background search by providing them documentation to correct all of the incorrect information they collected. I provided BC Forward documents to verify employers and later found out because it was over 5 years ago, their own policies dictates it's not needed. Waste of time and energy for a job that pays minimalistic and expects someone with actual compliance experience. My compliance experience is vast enough to fail them in any type of audit for failure to adhere to their own guidelines.

They're rude and obstinate and completely the worst customer service I've ever dealt with. And just when you think you've completed the process they'll throw another brick through the window. They've threatened to rescind the offer several times because I wasn't working fast enough to prove their information was incorrect.
1. Dates of education years off.
2. 3 employers who supposedly stated they had no information of my having been employed with them.
3. W2s and tax transcripts to prove something when all they needed to do was call the (Work Number) ( HR) and perform their actual jobs!!!!

I find it incredulous, this is the caliber of people hired to make sure we're worthy of a job. They all need fired!