preben ter Horst

Review of Steigenberger Kurhaus Hotel & ...

This hotel has really lost its "grandeur" since Am...

This hotel has really lost its "grandeur" since Amrath took over and that is a great pity. Been a couple of times a few years ago when it was still Steigenberger and the staff also spoke decent Dutch to you. Have just returned from a 2-day stay and I had already heard from several people that it had changed so much but still wanted to experience it myself. The room was really fine and mooj clean and a lovely bed but it is such a shame that the Kurzaal has been converted into a kind of uncomfortable conference room and breakfast is now served in the restaurant on the sea side and is terribly unsociable and above all very impersonal .. It is just like a food shed. Staff do not see you when you walk in or leave and the quality of the breakfast and how it is presented is far away. It was that breakfast was included with our package, otherwise we would have gone to breakfast for much less in a beach bar where you sit much nicer and your scrambled eggs are not a snot .. The atmosphere of how it was is totally gone. We will unfortunately not stay here anymore.